Verbatim Support

How to Get Drivers & Other Support for Your Verbatim Hardware

Screenshot of the Verbatim logo
© Verbatim Americas, LLC

Verbatim is a computer technology company that manufactures optical and other kinds of media, flash drives, media card readers, external hard drives, mice, headphones, speakers, USB hubs, and printer supplies. They also sell LED lamps and water filtration systems.

The company was originally an American one and was founded as Information Terminals Corporation in 1969 before being renamed to Verbatim in 1978.

It then formed a joint venture with the Japanese Mitsubishi Kasei Corporation in 1982 before being purchased by Kodak in 1985.

Kodak acquired the company while it remained in partnership with Mitsubishi Kasei Corporation, after which Mitsubishi Kasei Corporation purchased the company in whole before merging with another Japanese company to result in Verbatim's current parent company - Mitsubishi Chemical Holdings Corporation.

Verbatim's main website is located at http://www.verbatim.com.

Verbatim Support

Verbatim provides technical support for their products through an online support website:

Visit Verbatim Support

What you find here are various categories that separate the different Verbatim products. Click through them to find the specific hardware you have a question about and you'll find all the available support articles, product manuals, and user guides.

Verbatim Driver Download

Verbatim doesn't provide direct links to download drivers for their hardware, but you can contact their support team to request a download:

Visit Verbatim Support for drivers

A different, and probably much more efficient way, to get Verbatim drivers is a free driver updater tool. These programs can scan your computer for outdated or missing drivers and then download them for you through the software so that you don't have to contact Verbatim for them.

If you're unable to get the Verbatim drivers you need either through the Verbatim website, or the driver updater programs, there are several other places to download drivers that may or may not prove helpful.

If you have a driver for a Verbatim product but you aren't sure how to apply it, see my How To Update Drivers in Windows guide for easy driver update instructions.

Verbatim Product Manuals

Many of the user guides, instructions, and other manuals for Verbatim hardware are available on the Verbatim support website:

Visit Verbatim Support for manuals

Once you've found the support page for your specific Verbatim hardware, any setup guides or manuals will be available under the Literature category.

Note: Most of the manuals on Verbatim's website are available in the PDF format.

Verbatim Telephone Support

Verbatim provides technical support over the phone at 1-800-538-8589.

I highly recommend reading through my Tips on Talking to Tech Support before calling Verbatim tech support.

Verbatim Email Support

Verbatim also provides email support for their hardware products through an online contact form:

Contact Verbatim via email

Additional Verbatim Support Options

If you need support for your Verbatim hardware but haven't been successful contacting Verbatim directly, you may try going to their social media pages for some help.

They have an official Twitter page @usverbatim as well as a Facebook page.

Also, see Get More Help for information about contacting me on social networks or via email. I may be able to help you work through a problem you're having with your Verbatim hardware or related software.

I've gathered as much Verbatim technical support information as I could and I frequently update this page to keep the information current. However, if you find anything about Verbatim that needs to be updated, please let me know.